Such a helpful checklist, thank you Dawn! π This breaks a huge, slightly overwhelming topic into clear, calm steps that feel realistic for busy teams, especially the focus on foundations, multi-sensory content and mobile-first checks.β
Really appreciate how you keep bringing it back to βdoes this match the real guest experience?β β that framing makes it so much easier to say no to over-styled content and yes to trust. Already flagged this for our 2026 planning sessions and QA routines.
Such a helpful checklist, thank you Dawn! π This breaks a huge, slightly overwhelming topic into clear, calm steps that feel realistic for busy teams, especially the focus on foundations, multi-sensory content and mobile-first checks.β
Really appreciate how you keep bringing it back to βdoes this match the real guest experience?β β that framing makes it so much easier to say no to over-styled content and yes to trust. Already flagged this for our 2026 planning sessions and QA routines.
Thank you very much Kay!