Insightful post. The best demarketing strategies protect the guest experience and brand value without making guests/customers feel unwelcome or misled.
Demarketing low-margin offers is such a sharp move for brand integrity. Protecting the margin is ultimately protecting the magic of the guest experience.
Insightful post. The best demarketing strategies protect the guest experience and brand value without making guests/customers feel unwelcome or misled.
Exactly, true hospitality
Demarketing low-margin offers is such a sharp move for brand integrity. Protecting the margin is ultimately protecting the magic of the guest experience.
Completely agree