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The Upgrade | Anne Marie's avatar

I think this is also where working a travel advisor comes in. I have been seeing clients come to me with a suggested itinerary produced by AI, and asking for my opinion on it.

Dawn Gribble's avatar

100% I've read about cases where people have trusted the AI only to find out that places on the itinerary are closed or never existed! There's a surge from Gen Z wanting to use travel advisors now, as the verification of every aspect of the trip takes too long.

The Upgrade | Anne Marie's avatar

Yes! It reminds me of the introduction of roboadvisors in the early 2000’s when everyone said private bankers would become obsolete. Instead, people got annoyed with trying to figure it out on their own and the private wealth manager industry went upmarket and became more popular than ever